State Farm® Insurance Agent Mark Gray

"I HAVE OUR AUTO INSURANCE DIRECT DEBITED FROM OUR ACCOUNT EACH MONTH I HAVE BEEN PULLED OVER TWICE SAYING THAT I HAVE NO INSURANCE WHEN IN FACT I DO THEY ARE DEDUCTING THE AMOUNT FOR THE INSURANCE AND NOT REPORTING IT"

"Gladys is absolutely amazing. Fast service. Explained everything. Very knowledgeable. I sent her a message this morning asking her to bundle my automobile and life insurance policies on my children. By 1pm contracts were signed and we were fully covered! She even went the extra mile, listed to my personal experiences, gave advice and made me feel seen!! These are the type of representatives you want when choosing to cover your family!!! 🥰"

"I was with Mark for years and changed agents after switching employment locations. I called and spoke with Lauren a couple weeks ago about a quote and possibly switching back and she said well I will have to call you in a couple days being we’re not your agent. Several “couple” of days have passed and still no call back. I guess when you switch they don’t want/need your business anymore so you aren’t a priority to them. Let’s not forget to mention they WILL NOT let you speak with Mark on the phone either!"

"10/10 what a great team State Farm has Sandra and Michelle answered every question I had. They explained the policy to me in a way that no other insurance company has."

"State Farm has been nothing but reliable and easy to work with. Every time I’ve needed help—whether it was a quick question, a policy update, or filing a claim—they’ve been professional, patient, and fast. Their customer service actually feels personal, not scripted, and they take the time to explain things clearly so you always know what you’re getting. And Sandra is the BOMB 💣! If you need any kind of help contact her ask for her directly!!!"

"Sandra Mondragon was excellent to work and very helpful"

"Sandra was very helpful answering all of my questions."

"I had a comprehensive claim and I worked with Sandra and she did a fantastic job of keeping the process moving. I was done with my claim in a week’s time."

"Team was very helpful!"

"I had an excellent experience and received a quote very quickly. I originally reached out just for homeowners insurance, but Sandra and Lauren explained how I could save an additional 35% by bundling my home and auto policies. I was insured with another agency, and they were able to get me a quote for more than half of what I was previously paying—with the same coverage. They answered all my questions and provided the most helpful and informative guidance I needed. Highly recommend!"

"Very helpful!"

"I was treated like a family member."

"Very helpful"

"Sandra helped my family with their claim. Made it easy and fast so they did not have to do much!"

"Great experience with insurance made easy. Special thanks to Sandra!! She’s the best."

"Sandra was great to work with. She help me quote my personal vehicles and business as well."

"Sandra was amazing and loved the customer interaction I got with her and really made me feel like I was a real person. Outstanding job and State Farm is blessed to have her! Keep up the great work Sandra!"

"I want to take a moment to shoutout Sandra. She stayed in contact with me and made sure we did not need anything during our claim. State Farm is lucky to have her."

"Excellent customer service.! Couldn't ask for better"

"Great service, staff is very helpful & attentive."

"everyone in there is super helpful! recommend!"

"I give Mrs.Sandrs 5 stars because she helped me with all my questions and concerns..."

"Great people & satisfied with prices"

"Q: Why did the deer cross the road? A: I don’t know, but this one made the abrupt decision (to the both of our surprise) in my driving lane during my family’s travel home. No one needs more stress in their day. Thankfully, I did not have any thanks to Mark Gray State Farm. The moment I reached out to them, throughout the entirety of the claim and my vehicle being fixed, and everything in between, service was absolutely top notch. I was informed, taken care of, and very pleased with the whole process. If you need to make a claim, don’t hesitate to reach out to Sandra. I want to continue with specific names to show appreciation. However, EVERY single person I spoke with at Mark Gray State Farm was pleasant, helpful, and positive. They showed professionalism with the small town kindness and care that means so much. Thank you so much for taking care of me and my family."

"I started my life insurance policy with State Farm thanks to Sandra. She was very helpful giving me all the information I needed to know and got the best policy that works best for me."